Our website address is: https://GAJISILK.com
https://GAJISILK.com website and domain name, any other linked pages, features, content, mobile applications, and any other services we offer from time to time in connection with any of the foregoing (collectively, the “Website”), you agree to the practices and policies set forth in this Privacy Policy, and you hereby acknowledge and consent to our collection, use, and sharing of your information as described in this Privacy Policy.
PRIVACY STATEMENT
SECTION Welcome to Gajisilk.com (the “Site”), owned and operated by Gaji Silk. We deeply value the trust you place in us when sharing your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, purchase our handcrafted apparel, or interact with our customer support team.
By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
To fulfill your orders and provide a seamless shopping experience, we collect the following types of information:
- Personal Identity Information: Name, email address, phone number, shipping address, and billing address.
- Transaction & Payment Details: While we do not store your credit card or banking details directly on our servers, our secure third-party payment gateways collect necessary processing data.
- Account Credentials: Passwords and account preferences if you register an account with us.
- Customization Data: Specific measurements, notes, or design preferences you provide for custom apparel (e.g., custom blouses or made-to-order lehengas).
- Technical Data: IP address, browser type, device information, and browsing behavior on our Site collected via cookies.
2. How We Use Your Information
We use the collected data for various operational purposes, including:
- Order Fulfillment: Processing payments, managing manufacturing timelines for custom pieces, and shipping your packages via our logistics partners.
- Customer Support: Responding to your inquiries, order updates, and tracking assistance.
- Account Management: Creating and securing your personal shopper profile.
- Marketing Communication: Sending you updates about new collections, sales, or designer spotlights by founder Arfat Khatri (only if you have opted in).
- Site Optimization: Analyzing browsing trends to improve our website layout, security, and overall shopping experience.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers essential to running our business:
- Logistics & Courier Partners: To deliver your orders to your domestic or international doorstep.
- Payment Gateways: To process secure transactions using industry-standard encryption techniques.
- Business Operations: Cloud hosting, website management, and automated email/WhatsApp order notification systems.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
The security of your data is paramount to us. Gajisilk.com uses industry-standard Secure Sockets Layer (SSL) encryption technology to secure all personal data and payment transactions during transit. While we implement rigorous commercial safeguards to protect your data, please remember that no method of transmission over the internet is 100% secure.
5. Cookies Policy
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies help us remember items in your shopping cart, recognize you on return visits, and understand your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, though some parts of our Site may not function properly if cookies are disabled.
6. Your Data Rights
Depending on your location, you have the following rights regarding your personal data:
- The right to access, update, or delete the personal information we hold about you.
- The right to withdraw consent at any time where we relied on your consent to process your personal information.
- The right to opt-out of promotional emails or WhatsApp updates by clicking the “unsubscribe” link or replying “STOP.”
To exercise any of these rights, please contact us at gajiisilk@gmail.com
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date.”
8. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us at:
Website Office Address: Gajisilk,Gujarat, India
Email: gajiisilk@gmail.com
