FAQ

Who we are

Our website address is: https://gajisilk.com/

What’s your return policy?

Goods once Sold it Will Not taken back / Return / change / Replace …


Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.


Which  Fabric’s are DRY Clean ?

/ Gaji silk material  is Drey Clean


PAYMENT

o While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorization for any transaction/s; .

(b) or exceeding the preset limit mutually agreed by you and between your “Bank/s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.


DISPATCH

After your payment completed . it took 6 to 8 business days to proceed for dispatch your product.s //


DELIVERY

GAJISILK endeavors but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product.

In no manner can the contract be repudiated if GAJISILK fails to deliver any one or more products in the stipulated time frame.

However, if you fail to take the delivery of the goods, GAJISILK may at its discretion charge you for additional shipping cost.

LOSS IN TRANSIT

o All items purchased from GAJISILK are made pursuant to a shipment contract. The risk of loss and title for such items purchased on our site pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

o Products displayed on GAJISILK attempts to be as accurate as possible. However, GAJISILK does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.


PRODUCT PRICING DISCLAIMER

o The prices displayed on our website may differ from prices that are available in stores. Further the prices displayed in our catalogs are quotes which may vary from country to country for the same product.

Prices shown on the website both for India and in other International Countries are subject to change without prior notice.

These prices only reflect the MRP and do not include shipping and taxes which may be extra as applicable.

WASH CARES

Handle with Care

After rinsing, gently squeeze out excess water.

Images

Product images are for illustrative purposes only and may differ from the actual product.

Due to differences in monitors, colours of products may also appear different to those shown on the site.

The images on GAJISILK are copyright protected, but may be used on the condition that the user credits the source of the picture © GAJISILK

our contact


Please send any questions or comments (including all inquiries unrelated to copyright infringement)
regarding GAJISILK Site to [email protected]

C/o GAJISILK { BHUJ KUTCH } GUJARAT INDIA

What is your return policy?

At GAJI SILK, we value customer satisfaction. but Our Products are non Returnable

How long does shipping take?

At GAJI SILK, we strive to deliver your order as quickly as possible. The shipping time depends on your location and the shipping method chosen at checkout. Generally, you can expect your order to arrive within 5-7 business days. However, please note that there may be slight delays during peak seasons or unforeseen circumstances.

Can I cancel my order?

We understand that sometimes plans change. If you wish to cancel your order, please contact our customer support team at [ +916355370037 ] as soon as possible. We will do our best to accommodate your request. However, please note that if your order has already been shipped, we may not be able to cancel it.

Do you offer alterations or customization?

At GAJI SILK, we offer a range of customizable options to ensure that you get the perfect fit. Our expert tailors can make alterations to the garment based on your specific measurements and preferences. To avail this service, please contact our customer support team at [+916355370037] and provide your order details.

How do I care for my GAJI SILK products?

Proper care is essential for maintaining the quality and longevity of your GAJI SILK products. Using a steamer or iron on the lowest setting can help remove any wrinkles. Additionally, storing silk items in a cool, dry place and avoiding exposure to direct sunlight can help preserve their beauty over time.